Doors to the Property Market Still Open for Business

Piers Morton

H&H Land & Estates reports that customers are still looking for support with house sales and lettings despite lock down.

As part of the UK Covid-19 lock down, the Government made the difficult decision to pause the housing market with negative industry trends predicted. As a result, H&H Land & Estates, one of the North's leading property firms, feared that it would be closed doors for its residential estate agency for the foreseeable future.  However, Piers Morton, Branch Manager, reports this has been anything but the case, with property still being sold and let, and interest from both buyers and vendors continuing.

“In April, across all our various divisions, the business saw £6 million worth of property completed or sales agreed as well as dozens of residential, commercial and rural properties successfully managed, let and dealt with. We have also received many enquiries from people wanting to move North, perhaps as a result of evaluating their lifestyle and wanting to live in the countryside.”

Despite the social-distancing restrictions, H&H Land & Estates has adapted quickly to working remotely away from its usual high street fronts in Carlisle, Kendal, Durham, Penrith, Keswick, Cockermouth and Grange-over-Sands.  The team has really grasped the opportunities and supported customers however it can, adopting different tactics to ensure business continuity as far as practically possible, whilst ensuring the safety and health of themselves and others.

In fact, it’s thanks to this approach that properties have been sold during the lock down and encouragingly, there is also a list of customers waiting in the wings to purchase when the lock down is lifted.

In the lettings department, it has certainly not been without its challenges, and many conversations and transactions have been conducted through windows!  Signing and witnessing rental agreements has been done via posting through doors to avoid human contact and tenants have had to post keys through branch doors with the property checked once vacated.  Over-coming these hurdles has been instrumental in keeping the business going and meeting customers’ needs.

Piers explains:
“This really is positive news for us, and to the economy as it demonstrates that interest has not gone away. We are in touch with vendors and potential buyers every day, and it is interesting to note that there is certainly an interest from potential buyers from the south of the country looking for more socially distant living.  In our experience, usually the property market sees trends emerging, and now I believe that there is little evidence of the predicted downturn in the market.”

In Piers’ experience to date, what this shows is that the pause is giving households time to reflect on the future and consider a house move as part of that, whether it be to re-locate, downsize or to move up one rung of the property ladder. 

“This forced pause is definitely a good time to put in place any house move plans.  Not only will this mean that as soon as the lock down is lifted, the property is prepared it will also mean that the housing market will be ready to bounce back,” says Piers.

Aside of the usual sprucing up to sell a house – de-cluttering, freshening up paintwork, simple maintenance, cleaning the house and tidying garden – Piers advises that having the correct documentation for a sale is one area which often gets overlooked and can often  delay a sale completion. 

When you are selling a property there are certain documents which both estate agents and solicitors need to complete the house sale, these include:

  • HM Land Registry title documents
  • Gas checks completed by a Gas Safe registered engineer
  • Electrical checks – an Electrical Installation Condition Report (EICR) or a NAPIT or NICEIC certificate/report from a registered electrical competent person
  • FENSA or CERTAS certificates for windows
  • Planning permission for any major works/ building regulation completion certificates
  • Builder’s guarantee certificates for alterations/additions e.g. damp guarantees/warranties
  • Party wall agreements (if relevant) if a listed building, listed building consent for interior and exterior works if your home is in a conservation area, conservation area consent for works
  • Any title insurance policies you may have taken out to solve title issues from your previous purchase.

Piers concludes:
“We are feeling quietly confident about the housing market at this time and encourage anyone considering buying or selling to get in touch now for advice, so that once lockdown is lifted, we can hit the ground running.”

To discuss selling or buying a property, please contact your local H&H Land & Estates office.

Residential Sales

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What Our Customers Say

  • We found Andrew and Kathy to be extremely professional. They guided us through the whole process seamlessly. Cannot recommend H&H highly enough. Thank you.

    Rhona King

    28th February 2019

  • Friendly and professional service at all times. Great service. Tracey is fabulous.

    Saiorse Cosgrove

    10th September 2019

  • Excellent service from valuation through to completion. Very friendly staff and extremely professional. Thank you very much Andrew and Kathy in the Penrith office for your help. Can’t praise them enough.

    J Carver

    13th September 2019

  • Personal, professional and friendly, the team at H&H in Penrith truly give you five star treatment. They help you through all the issues which always arise when buying a property and give you peace of mind that everything is being dealt with. We would definitely recommend this great team and would use again in the future.

    Carol Edmondson

    15th September 2019

  • Thomas, Shirley & Alan, we would like to show you our appreciation for everything you did in the preparation and sale of the (now successful) sale of the farm. Thank you.

    The Hill Family

    1st November 2019

  • Over the past few months, I’ve been dealing with Jenna to sort out some issues with a tenant that left and to find a new tenant for my property. You’ve been the managing agent for my flat since 2005 and the service that Jenna has given me recently has been nothing short of superb. She has promptly answered questions, given me reassurance and generally been a godsend over a fairly stressful time. You have a tremendous asset in Jenna.

    J Rowe

    25th February 2020

  • From my first dealings with the valuer who came out to look at my property and telephone dealings with the staff in the office, I have had nothing but excellent service and I would like to thank them all for that. My biggest thanks must go to Gillian, who has helped me all the way from start to finish, she has gone beyond my expectations and helped me in every way possible, her enthusiasm and humour along with her professional service has made my experience of selling my property a very pleasant experience and for that I am very grateful.

    J Hill

    21st August 2019

  • Nothing but praise for the service offered by Andrew and Kathy at H&H King, Penrith. They really put themselves out, not only to ensure that we sold our house but also to find us a house that suited our requirements in the right area. We have no doubts that they are worthy of a 5* rating. N&T

    Neil McGeown

    1st October 2019

  • Thank you so much [Mike] for all your help with the Mid-Tier Application. I couldn't have possibly done it myself and it was such a relief to be able to hand it over to you.

    L. McArthur

    22nd August 2018

  • We are very pleased with the way you dealt with the Scroggs Wood programme. There seemed to be a number of difficulties, but you overcame all these problems and got the timber extracted in good time, and sold it well - we were delighted with the cheques we received. So we wish to thank you warmly for all your efforts, your expertise and your thoroughly professional approach.

    H. Summerson

    31st January 2020