H&H Land & Estates

The team at H&H Penrith have been complete diamonds. They worked tirelessly to get our sale to completion. From the first property appraisal meeting to post sake messaging the team have been friendly and professional. A special mention has to be given to Sarah Parsons who has been exceptional at her job. Outstanding team.

Amy has gone above and beyond to sort a few issues we have had. Very professional, approachable and responsive. A real asset!

It’s still a fact unfortunately that, in general, estate agents get a ‘bad press’. This report hopefully will correct the above assumption. Maybe not for the umbrella business of all agents… is there a name for a collection of estate agents? We have very recently exchanged with an agreed completion date on a property we’re buying and the home we’re selling. Job done. If only it had been that quick and simple. It has taken just over a year… yes a year to arrive at this point. However, there is a huge and positive advantage which has tracked our rather miserable journey all the way through. H&H Landestates agents Penrith. They have been absolutely brilliant, fantastic, superb,, marvelous and outstanding. Even these words cannot convey our thanks and gratitude for the service and commitment the team consistently applied on our behalf. Our journey was far from straight forward and probably unique and required them to adjust, remain continually flexible and find ways to ‘think outside the box’ to overcome the very many tall hurdles and massive disappointments we met along the way. None of which where the fault of the team. The stress, strain, frustration and ceaseless anxiety suffered daily was also felt by the team at the Penrith office. This did not detract them from professionally, but aggressively pursuing methods to solve each issue that arose. Of which there were many. They simply made us feel as though we were their only client and were always there for us with support, ideas and options. We got through this long tedious and difficult process only because of their daily and persistent endeavours. Even these comments can’t fully describe their commitment and good humour throughout. Thoroughly recommend anyone requiring an agent to get in touch with them. A massive thank you to the team at H&H Landestates, Penrith, Sarah, Grace, Sadie and Andrew.

Very professional at all times and easy to deal with. Nothing too much trouble

The service from H&H land and estates was very good. They communicated information to me as and when it was required, in a professional manner. Will be using their services again.

Excellent service , would highly recommend. Paula had several offers on my property within days of the property being on the market . The entire process was straightforward and I was kept updated regularly.

We’ve just completed a house purchase through H&H Carlisle, despite living five hours away, and Sian Wilson was an absolute star from start to finish. The vendors were extremely awkward, yet Sian tirelessly stepped in, mediated, and kept the process moving when it could easily have fallen apart. Her friendliness, patience, and commitment were exceptional. She truly went over and above. We can’t recommend her highly enough.

1yr 9months spent at Cumbria House, easily accessible, secure, well maintained and incredible property, responsive management team especially Pauline the property manager and entire Cockermouth team have been fantastic whenever a maintenance issue arises, response is quick and send in reliable contractors. They are always polite, empathetic, and quick to resolve any queries regarding my tenancy. Norman/Leah & Richard, we are very greatful and can't thank you enough. Great Thanks!

Right from the first contact, we received honest and realistic advice from Helen and the team at the Durham office with selling our land. Helen always listened to us and respected our views. They persevered with enthusiasm to a satisfactory conclusion. We would have no problem recommending their selling service.

I would just like to say thank you to all at the Penrith Office for assisting me to sell my Late Mothers Property recently everything was dealt with promptly with the stress taken out and progressed as quickly as it could be. I would definitely use H and H again.

Really good and very helpful. Kept me informed every step of the way with our sale. Can recommend H&H and will certainly use them again should I need to sell or purchase a property in the future.